AlterSmoke Le Douaire

J'y suis allez aujourd'hui car mes magasin habituelle fermé.. Que dire on vois les produit derrière un comptoirs j demande alors un arôme fruité de préférence , la personne qui m'as servi n'as pas l'air de connaitre beaucoup car elle me lis les étiquettes, et certaine elle ne savait pas ce que c'étais (pas très pro) , j'aurais bien aimé qu'on me propose au moins de les sentir mais on m'as dis qu'il étais fermé ... mis a a part ça la personne étais souriante.

Très bon magasin! Grand choix, personnel sérieux!

Beaucoup de choix à petits prix ! J’ai arrêté la cigarette depuis 3 mois grâce à eux ! Je recommande TOTALEMENT.

Sehr netter junger Mann hinter der Theke hat mein Leben "gerettet" . Mein cool war verbrannt und er hatte einen Ersatz da...

Pas mon magasin préféré mais on peut trouver son bonheur

What an obstacle course to find equipment that suits me and advice, real advice. I bought a device which after a few days was defective (significant leaks), I returned to the store where they kept my device for a few hours to return it to me, saying that there was no problem. In the following days the problem was still present, my device leaks constantly, whether I use it or not. After researching test sites, I discovered that the device in question is very well known for this problem. So I go back to the store where I am offered to keep my device for a period of up to 3 weeks. I have photos, lots of photos showing the flows but I am told: "you can imagine that we cannot take all our customers at their word". After two weeks they call me to tell me that the device is available and that after tests it does not leak. I am therefore asked to take the person's word for it when the reverse is not possible... I went to several stores to get all the information possible, to end up going to France where the estate seems more pro. There I am told that my device is indeed no longer for sale because it is well known for the stated concern, that the resistances, the proportions of my liquids, nothing is adapted to my way of smoking. I do not thank the brand for the lack of seriousness, the absence of listening and the time spent looking for what would suit me to be able to quit smoking. In almost any brand, when a device is defective, it is replaced. Why issue a warranty if I end up getting a device that doesn't work twice I lost money, I lost time because of a lack of professionalism.

Hello. I bought 2 tips. I wanted to change a mouthpiece on the outside and it did not conform to the electronic cigarette purchased from you. I went into the Shop to tell the saleswoman. She said there are no refunds. Am very disappointed and in fact she didn't seem to know anything about it.

I went. This is a shop for beginners at maddening prices. They are somewhat in the same vein as mac or nespresso. . Unnecessarily expensive to make it a luxury product.

Voilà un magasin où l'ambiance est sympathique et amicale. Où le personnel est très qualifié et connaît très bien leurs produits, que ce soit les cigarettes électroniques ou les eliquides. Je ne peux que vous recommander d'aller dans ce magasin si vous souhaitez passer à la cigarette électronique. Cela fait maintenant plus d'un an que j'y vais, et je peux vous dire que j'en suis très content. Je dédicace ce message tout particulièrement à Alex qui est une personne éminemment sympathique et accueillante.

Delighted each time, I prefer this one to that of Genval where the saleswoman is much more competent and really takes her time to properly direct the customers.

(Congratulations also to the new saleswoman who welcomed me this Monday, April 03 at the Douaire, admirable efficiency). Hats off to the talented Wendy who welcomed me to her shop at Douaire d'Ottignies last month. Lots of charm and she takes her time to advise you and make you discover the different products available. Very responsive and efficient, she does not hesitate to put you in tune for any personal question, remaining very comfortable and full of goodwill. A pleasure to visit this shop, don't hesitate, my experience as a "google guide" says a lot about my objectivity!!

Never the same tastes, always limited stock! Intolerable. Extremely expensive price, the era of 12eu the 100ml is beautiful and well finished. Now I'll let you imagine the price when the tax of 0.15 cents per ml will be applied, on a 100ml it's 15 euros more, which is added to the initial price of 20 euros! Hoping that your margin will be reduced in the future... Otherwise it will be overpriced, smoking rolling tobacco will cost less. Edited in response to your comment: regarding your margins, it's up to you to convince your suppliers and partners... By the way, allow me to doubt it! A professional pays 40 euros for 1l +-, if you pay more, change supplier. Neighboring countries sell it at 12eu per 100ml. Ha but... You are franchisees! So you must follow the rules of franchise, price, stock and above all SUPPLIERS . Did you really think you'd convince me otherwise Raising the price on January 1st without putting pressure on the parent company that manages your franchise means closing your store tomorrow. Don't act self-employed with me, I'm not fooled. I know the subject quite well. Concerning limited stocks to sell old ones, it's putting YOUR problems back on the consumer, because yes, the consumer, by going to YOU, must change his taste EVERY TIME. As for regulations, we agree, the state doesn't care about us! And if my opinion doesn't suit you, I can come and tell you face to face without any problem. And last thing, talking about Santer regarding tobacco... As if Vaping was without fear. No kidding ! And the 1 star rating IS fine for your stock system which is UNSUPPORTABLE and disrespectful to the customer. The rest was just a bonus.