AlterSmoke Carrefour Berchem

Nous venons d'y aller et honnêtement personnel très antipathique et qui ne s'y connaît absolument pas !! Je ne recommande pas du tout

UPDATE: La boutique a déménagé (à 5m) et a désormais beaucoup plus de choix! C'est agréable!

Personnel très compétent ! Ils se décarcassent pour trouver le produit qui vous convient, pour trouver des solutions aux problèmes qui peuvent parfois se poser. Impeccable

Rapidité de service et gentillesse extrême de Nicolas qui s est démené pour réparer ma machine... encore merci !

manque 1 flacon de nicotine après re-calcul (j'avais demandé 6mg). peu de connaissance des produits qu'ils vendent. si ça ferme dans 15 minutes, n'espérez pas un conseil. deuxième fois que je vais là, c'était la dernière.

Very friendly welcome, dynamic seller, always very good advice. The choice of products to vape is vast. Thanks :-)

Not very welcoming, no smile, whispered, impression of disturbing each time. Convenient because very close to my home but I think I would do a few more kilometers for my future purchases, too bad….

I passed on a Friday around 3:30 pm and there was no one there, looks like they went on a break and never came back. Shame.

Great service. No regrets concerning my purchases as well as the follow-up of the advice given to me recently as to the machine or the products that would suit me best. Delighted throughout, it is with great pleasure that I would make it my regular supplier. The slightly higher prices compared to what can be found elsewhere, all on an average (to be specified), are largely justified seeing the quality of the service, the products, and the follow-up when there is a problem. We don't push to buy, but to find what suits us best, very pleasant.

Be careful, these people are unprofessional opportunists who flirt with illegality. You will find precarious and unstable employees there who do not provide a receipt on the pretext of the email version. As for the sav… I advise you to go directly to the ombudsman.

Very nice welcome. The seller explained everything to me. Best service.

You put that you are open on your site except that I went yesterday and today and you are closed. No matter how much we ring the phone, no one answers. It would have saved me the trip.

Correct

Super nice and smiling seller. He was able to find the problem with my vape by giving me maintenance advice. I recommend it with my eyes closed

It would be time to update the site because the store no longer exists!!! Traveling for nothing is great, thank you!

This is no longer an Alter Smoke store!!! Update from 10/31/23: After several messages on my personal accounts on social networks, I must warn you that if you leave a negative comment on this store, you risk being harassed by the store owner so that you change your comment and rating!!!! So in addition to having an empty store, only 1 choice of mini pod, I also asked for an Apple product and the first response from the saleswoman was that they didn't have any. So she checked her book before realizing that in fact they had several. Then a little friendly advice, if your store changes its name, you would do well to change your website too... for 3 years! So it seems that the owner is devoid of logic, is this really the best way to deal with a dissatisfied customer Message to the attention of this gentleman: STOP YOUR COMMENTS ON MY PHOTOS AND MESSAGES WITH YOUR HARASSING COMMENTS! OTHERWISE I WILL FILE A COMPLAINT TO THE POLICE!

I go there regularly and am relatively satisfied. The prices are attractive, and most of the time we are well advised, it all depends on the seller on site, because some of them are particularly unpleasant and give the impression of being bothered by the questions. Another negative point is that opening hours are not respected. Several times I found the store closed during the opening hours without any notice on the window....

As often happens, little or no stock and therefore very few products to sell to customers.

The best for years and a quality benchmark on the market. A little less choice than before but the laws evolve and they do their best to adapt. I recommend

I was very well advised by the saleswoman. I am very happy with the electronic cigarette that she recommended to me. Since then I haven't touched a cigarette.

I bought a vape there that suited me thanks to the help of the seller who guided me in purchasing it. I appreciated the respect, assortment and accessibility of the store. I recommend it to you!