AlterSmoke Tourville-la-Rivière

Super accueil. Vendeuse très gentille très à l'écoute et à donner de très bon conseil. Totalement ravi de mon achat. Je recommande vivement ce magasin.

Très bonne accueil de très bon conseille pour une personne qui souhaite arrêter de fumer

Conseils au top ! Je suis ravie de mon passage au magasin aujourd'hui, la conseillère vendeuse est vraiment à sa place, elle a su avec tous ses conseils me renseigner au mieux, très bonne expérience, vraiment !

Nouvel achat le jeudi 20 mai 2020. Contente de l'achat. Magasin sympa. Personnels accueillants, souriants. Satisfaite de ma cigarette électronique.

Reçu le 18 février par une jeune femme adorable Que je remercie encore pour sa patience et surtout son aide car grâce à elle je ne reprendrais pas la cigarette Un super accueil des professionnels à l’écoute du client je recommande vivement ce magasin ☺️

Very nice home . Hesitant to get into the electronic cigarette I was very well advised by the saleswoman who is also very professional and knows the subject well. She was able to answer all my questions and advised me on the right equipment. I just started with the cigarette and I must say that for the moment it hit the mark. I would come back to buy my consumables from them even if I'm not necessarily next door because really a shop and merchants like I like to see! Keep it up!

Very friendly, professional seller. We were able to be (perfectly) guided in the choice of the product, appropriate to our needs, which had not been the case during a previous purchase in a tobacco shop.

Very pleasant seller, she was able to advise me effectively and for the moment the products correspond rather to my expectations. Satisfied I will come back if the welcome is still as perfect

A superb store, with knowledgeable sellers. Thank you for your advice and kindness. Keep it up, I would come back without worries!!

I arrived completely new to the store and Aurélie explained everything to me. She is great! Listening, good advice and really kind. I recommend this store!

Hello I am very disappointed with the latitude of the 3 people who take care of us in this store I explain to myself we entered for the first time to get information everything went well we left and came back a second time my wife asks pants at 35 euros on the end of the counter we discuss with one of them we buy two vapes and we leave forgetting my daughter's pants the 2 other people at a meter from the pants look at us and we are not even challenged to warn us my wife comes back to the store to pick it up the salesman says yes he speaks to me I look in the reserve he comes back and says no to my wife he warns it's two colleagues by phone because in the meantime they left the store and of course they haven't seen anything either all this to tell you that I'm very disappointed with their behavior it's dishonest on their part stole pants from a customer I don't understand so I don't recommend this store and its malicious staff .

Loyal customer to this particularly pleasant store! Always highly recommended! Very professional! A very friendly team! Thanks to Jeremy and Angélique for your kindness! See you soon !

My boyfriend quit smoking thanks to you! He had been smoking since he was 16 and since his visit to your shop to get information on a Works Council, he has never taken up smoking again. Quality products and advice. In addition, sellers listening. I highly recommend.

Very good sign, excellent staff who know their work very well and are very competent, in addition to very good friendliness. A great team!!!

Competent sellers, smiling, good humor in the store, always good advice. Perfect.

There is so much to say that I will try to be quick and concise! - Quality advice - A customer relationship so pleasant and with mutual gratitude - Ability to feel, ask questions, etc. Brief ! Nothing beats pleasant small traders with sincere advice! Because sincerely since I went there I said goodbye to certain sites, because I was too disappointed with the disgusting tastes and the ECs that farted after 3 weeks! So I prefer to put a few euros more for kindness, advice and patience. What you will never find on the internet! Thank you again for your valuable advice and see you soon!

It should be noted that almost all of the ultra-positive opinions on this trader are placed with accounts created recently and which have only one opinion... To say that these are bogus opinions may be a risky statement, but good. ... Mistrust !! For my part, I remain positive on this trade, but I find that the prices charged are exorbitant. Store in the shopping mall of a ZAC where the rents of the sales locations are quite expensive. To make his business profitable, the merchant is almost obliged to charge high prices, even if the products offered are completely basic. The same items can be found on online merchant sites ("le petit vapoteur" for example) for much less. 50€ in Tourville ... 30€ on the internet!! All the same ..... Otherwise, the staff is nice and seems to know its products ... at least, the sellers recite by heart -and without fail- the sales pitch. During the first contact, the seller directs us directly to the most expensive product, as if by chance! ... But this is how it is with all merchants ... After conversation, the seller gradually offers less expensive products .... Overall good experience....but expensive...For urgent troubleshooting only... For my part, the rest will be done with the little vaper! Unless an emergency!!!!

Passing through Normandy (I am from Lyon), I went to this store to buy an electronic cigarette because mine failed me. Very warm welcome from the seller, a natural and close relationship with the customer, I will come and see his former colleague Aurelie sur Lyon with pleasure once I get home. I was a seller and I know how important it is to receive positive opinions in this job which is not easy every day.

Super welcoming staff responding very correctly to all our questions and even solving our problems with clear answers and proposing other solutions. Thanks to you both guys

At the top of the top if you want to stop smoking go if your eyes are closed he advises you very well and they are due extreme kindness I highly recommend ☺️

A welcome and advice that met our expectations, very satisfied with the sellers, adorable and competent!!

Passing through the store, two superb sellers with very good advice. The staff is very welcoming and smiling. A very pleasant shop. I will come back without hesitation

The sellers are great, very pleasant, give very good advice and don't try to sell us more and more, which is very appreciable. The valuable advice from the salesman who received me the first time allowed me to stop smoking and switch to a vaping machine and I don't regret my cigarettes at all! ^^ I recommend this store 100%! :)

Another successful stint at alter smoke Tourville where kindness and professionalism are always there.

Very good quality products, pleasant and friendly sellers, very affordable prices, warm brand, I highly recommend.

Perfect! Pleasant seller. Warm store, good quality product, I recommend!!

Great thank you for the welcome and thank you for the good advice from timothé:)

Very welcoming, smiling staff. Gives good advice. I recommend. Very good service

Very warm welcome, saleswoman (ludivine) very good advisor with a smile. I recommend

We went there on April 1st with my personal partner, very welcoming and smiling, the manager was able to advise us without pushing us to consume. We recommend them

Very professional and friendly team, always well received and advised. A special nod to the saleswoman Ludivine. Always smiling and very good advice.

Very smiling welcome from the sellers. Very attentive and know how to guide you very well according to your requests. I am very very satisfied with it, I recommend it!! +++++